Details
June 2, 2026
2:30PM - 4:00PM
Leadership General Session
Is HOP Making Us Safer or Softer? The Hard Truth About Accountability in High-Risk Work
John Grubbs
Human & Organizational Performance (HOP) promises a more just, learning-focused approach to safety, but its real-world application often reveals a harder tension: when leaders misunderstand or dilute HOP, it can unintentionally weaken accountability, soften performance expectations, and send mixed signals about what “error is normal” really means. In high-risk petrochemical environments, these psychological and leadership conflicts become operational risks—shaping how workers interpret fairness, discipline, and credibility.

